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How jalla77 Handles Your Personal Data

Your account information and payment activity — including deposits through DANA, OVO, or GoPay — are handled with care and used only for the purposes described here.

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jalla77 How jalla77 Handles Your Personal Data
DATA PRACTICES

How We Protect and Manage Your Data

Account Security

Your account is protected with password hashing and session tokens. When you log in from a new device, a one-time verification code is sent to your registered phone number before access is granted.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your language and lobby settings. No advertising cookies are set without your consent, and you can manage cookie choices from your browser settings.

Data Retention

Transaction records tied to DANA, OVO, or GoPay activity are kept for the period required by applicable financial regulations. Account data is removed when you request deletion and any mandatory hold period has passed.

Requesting Changes

You can request access to, correction of, or deletion of your personal data at any time. Contact us via live chat or email and we will walk you through the verification step before making any change.

PRIVACY CONTACT

Reach Us About Your Privacy

Team online

Email Support

Send privacy requests or data queries to our support email. We aim to respond within a few business days and will confirm receipt of your request.

Live Chat

Open live chat from your account dashboard to ask about data access, correction, or deletion. Our team handles privacy topics directly in chat.

Account Help Centre

Log in and head to Account Settings for self-service options, including reviewing stored payment details and linked wallet information.

Common Questions About Your Privacy

We collect your name, email address, and phone number at registration. Once you deposit, we also record transaction references linked to your DANA, OVO, or GoPay wallet to verify and reconcile payments.

We store transaction references and wallet identifiers needed to process deposits and withdrawals. Full wallet credentials are never held on our servers — payment processing happens through the respective payment provider.

Log in, open live chat, and ask our team for a data access request. We will verify your identity first, then send a summary of the personal data we hold on your account within a reasonable timeframe.

Yes. Submit a deletion request through live chat or email support. After identity verification, we remove account data subject to any retention period required by financial regulations in your region.

We share data only with payment processors like DANA, OVO, and GoPay to complete transactions, and with service providers who operate under confidentiality agreements. We do not sell your data to marketers or third parties.

Mobile sessions use the same security as desktop. A device identifier is stored to maintain session continuity so you stay logged in across browser and app switches without losing your lobby position.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.